“Everything all of you do every day to help the Bertram House residents and their families is so important and valued. It is such a special place, way beyond the ordinary. All of you-care managers, nursing staff, concierges, facilities, medication aides, and the administration-are fantastic! Words cannot express our gratitude.” –family member of a 12 ½ year resident


“We continue to feel our mom is so lucky to be enveloped by the Bertram House family. The staff-each and everyone of them, is fabulous! Thank you so much…” –family member of a 7 month resident


“A million thanks for you being so wonderful to mother. From the very first day, to her last breath, you cared for her as if she were your own family. Your knowledge of her condition, and sharing this with us, was so helpful.  It is a difficult thing to see your mother succumb to Alzheimer’s….yet you all made the journey much easier for us to bear. We are forever grateful…” –family member of 5 year resident


“I want to mention how amazing the Reminiscence floor is. Since my wife and I came here 5 years ago I have seen how well the staff care for her every need. Watching someone you love suffer from Alzheimer’s is never easy, but the care managers here seemed to get my wife smiling and glowing-she seems like a new person every day!” – 5 yr resident


“Everyone here is loving and kind, always trying to help in every way they can-I’m so glad I left my home years ago, only to find this ‘better’ home.” – 8 year resident


“My dad had the best 6 years 8 months of his life that any person on earth could ever wish for! He loved living there and he sure gave every indication he could go on forever…” –family member